At Brunlea we love to hear from you about the service we provide. We take great pride in delivering a high quality service and are thankful to those who have chosen to offer their testimonial.

If you are interested in writing a testimonial for us, please get in touch via our freephone number or at info@brunleasurgical.co.uk. We look forward to hearing from you!

I am a patient who has been ordering my stoma supplies from Brunlea for the past two years and I would like to say how excellent the service is they provide for patients. I receive my order promptly, and usually before the time they give me. The driver also left my securely packaged order in a safe place when I was not in so I did not miss my order of supplies. All the staff who I have dealt with are really friendly and helpful and nothing is ever too much trouble! Thank you for all your help and making everything so easy!

V. F (Manchester) November 2019

I would just like to express how grateful I am for the service Brunlea provide and I thank you for all your help. I recently placed an order and as I was very low on supplies, Brunlea delivered my supplies the same day! I am new to all this and I am really grateful for how helpful, kind and understanding Brunlea have been each time I have contacted you. It really helps. Amazing service! Thank you so much.

A. P (Lancashire) July 2019

To everyone at Brunlea, “Thank You!”. Just a note to say a big thank you to all your team at Brunlea. If ever I have a problem somebody always sorts it out for me whether it’s a query, problem with a change of bag etc. My recent experience was dealt with kindness and efficiency.

J. F (Manchester) May 2018

Just to say thank you for the excellent & very pleasant service provided by your staff and drivers to me for the past 16 months.

M. H (Bury) March 2018

To everyone at Brunlea, thank you so much for all your help and support over the past few years.

E. F. M (Manchester) February 2020

A massive thank you to all at Brunlea! Your standard is second to none. Deliveries are prompt and efficient, nothing ever appears to be any trouble to you. Your customer care is second to none, exceptional. Thank you! Your service is the BEST!

P. P (Manchester) January 2017

Thank you for everything you do for me and the excellent service you provide. I really do appreciate it!

M. F (Manchester) July 2018

To all the staff at Brunlea, I just wanted to thank you for your excellent service it really is hassle free, efficient and a friendly service! Thank you.

C. D (Manchester) February 2012

I have been a customer for many years at Brunlea Surgical that started by a prescription mistake, however a mistake that I have never looked back on! The staff are so friendly on the phone, I give them the order and they do the rest faxing my medical centre with my order for the prescription. They also cut my appliances to size to exactly how I need them at no extra cost and give me a delivery date while on the phone. Then John, their cheerful driver, arrives in a non-marked van a few days later, well done and thank you Brunlea!

P. S (Irlam, Manchester) February 2020

The personal and friendly approach that Brunlea provide is a credit to you. Your service is wonderful, helpful, efficient and prompt!

M. S (Manchester) February 2020

Brunlea Surgical Supplies, a perfectly formed company who are a caring, family owned and efficiently run business, who have cared for me for the past six years. Prompt deliveries and always happy to help.

L. D (Burnley) February 2020

To Brunlea, thank you for always sorting out my prescriptions for me over the decades I have been with you. I have never used anyone else except Brunlea and because of the high efficiency and expertise provided I refuse to get my supplies from anywhere else! Using Brunlea also gives me an added advantage of having a personalised service with a great source of advice whenever I need it, as well as keeping me up to date with information about new products.

T. D (Kent) March 2020

I have used Brunlea as my ostomy delivery service since my ileostomy surgery 8 years ago. The team are independent and work directly with my stoma nurse. They are local to me. More importantly, I feel like they know me as a person. I’ve met some of their team at stoma days, and they are always interested in getting to know and talking to their customers. I work full time so my delivery driver knows to leave my deliveries in my agreed safe place! Because they are independent I can swap and change products with my stoma nurse’s agreement. I don’t have to worry about it being stocked and I feel I get full support from Brunlea. In 8 years I haven’t had a problem with any delivery and if there is anything I need or a query I just ring up and speak to their team who sort it promptly. I even often arrange a delivery to be made when I arrive back from holiday, which always arrives on time. I will not change from Brunlea as I have no reason to because they offer such great customer service. Thank you to Brunlea who have been a big part of the services who made my life as an ostomate that bit more ordinary.

K. S (Rochdale) March 2020
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